Revkit.ai founder argues AI will replace the entire human-and-spreadsheet layer around Salesforce, not just improve it,

I've been quiet on the YC blog because we've been heads-down with our first wave of customers. But I want to share the thesis we're building on, because I think it matters for any founder watching the AI-meets-enterprise wave.

I'll keep it tight.

The thesis in one paragraph Salesforce has more than 150,000 customers. It runs the revenue operations of a meaningful slice of the global economy. And the actual day-to-day experience of using Salesforce is, by every honest account, miserable. AI doesn't make Salesforce incrementally better. AI replaces the entire human-and-spreadsheet layer that's wrapped around Salesforce for the last fifteen years. The category that delivers that replacement is, in my honest opinion, one of the largest still-uncaptured surfaces in enterprise software.

Why nobody's built this yet The honest answer: until very recently, you couldn't.

The "AI for CRM" wave that hit between 2018 and 2023 produced a lot of glorified text-summarizers and a couple of decent forecasting tools. None of it was the actual layer — the system that sits between humans and the database and does meaningful work without supervision.

Three things changed in the last eighteen months that make the actual layer possible. Model reliability crossed a threshold where you can hand off real workflows, not just suggestions. Function-calling matured enough that an agent can interact wit